Frequently Asked Questions
Orders
All orders must be placed and paid for in full online. If you have chosen to pay using EFT, proof of payment must be received before your order will be processed. For any urgent orders, simply give us a call for assistance.
How long will it take to receive my parcel?
We require 1-2 working days to safely pack your order. Orders will take 2 – 4 working days to be delivered. If your order is urgent, please contact us to arrange a speed courier.
Payments
Payments can be made via credit card using PayFast. PayFast accepts a variety of payment methods through the familiar and trusted PayFast interface. We also process Instant EFT.
Important Notice
None of our ingredients have been tested on or retested on animals and will not be in the future.
How long will it last on my skin?
Our 50ml Eau de Parfum is high-concentration (20% fragrance oil), so most customers get 6–8 hours of wear longer on hair and clothes than on skin. Expect strong projection for the first 2–3 hours, then it settles into a closer, more personal scent. Heavier scents (oud, vanilla, woody) generally last longer than fresh/citrus scents.
Will I smell like everyone else?
No. While many of these original designer fragrances are well-known internationally, very few people in South Africa wear them daily. You'll be the one people stop to ask "what are you wearing?".
Is the bottle and packaging premium?
Yes, Glass 50ml bottles with a clean, considered label. Designed to feel good on a dresser, not to win packaging awards. We deliberately put our budget into what's inside the bottle, not designer-level marketing.
What if I don't love it?
Tell us within 14 days and we'll make it right refund or swap for a different scent providing it has not been used. We don't want you stuck with a perfume you won't wear. Just reply to your order email or message us via WhatsApp.
Will it really smell like the original?
Yes, with one honest note. We use the same scent oils, structured the same way as the original top, heart, and base notes. The opening is nearly identical. As the dry-down develops, you may notice ours feels slightly less complex than a R3,000–R5,000 designer version (which can use 30+ ingredients in microscopic ratios). Most customers can't tell the difference once it settles. A few experienced fragrance collectors can.
How is this different from cheaper "inspired by" perfumes I've seen?
Concentration. Our oils are 20% — true Eau de Parfum strength. Many cheaper inspired by perfumes or dupes use 10–15% concentration (Eau de Toilette or weaker), which is why they fade in 60–90 minutes. Ours behaves the way the original does: a real 6–8 hour wear, with proper projection.
Are these safe for sensitive skin?
Our perfumes use the same alcohol-and-fragrance-oil base as commercial designer perfumes. As with any fragrance, we recommend testing on your wrist first. If you have known fragrance sensitivities, message us before ordering and we'll guide you to gentler options in our range.
Do you ship outside South Africa?
South African delivery is our focus free shipping over R600 and 2–4 business day delivery to major cities. International shipping is available on request; reply to any order email to ask.
What if it arrives damaged?
We pack carefully and use protective wrapping, but if anything arrives damaged, send us a photo within 7 days and we'll replace it free of charge. No back-and-forth.