While we are confident you will love our handcrafted products, we believe you should be completely satisfied.
- We stand behind our products 100% and all of them come with a simple, risk-free, satisfaction guarantee.
- You have 14 days to decide if you'd like to return the product. Not what you expected? Want something different? Not a problem. We gladly accept unused items in their original packaging, and will refund the cost of those items.
- All discounted items, sale or Black Friday items or Giveaway items cannot be returned or exchanged and are final.
- To initiate a return - or help with any type of issue - please contact us on info@whatsthatfragrance.co.za