Privacy policy

PRIVACY POLICY

WTF What’s That Fragrance (Pty Ltd) undertakes:

• to use any confidential or disclosed information only for the purpose for which it was disclosed;
• to treat and safeguard any confidential or disclosed information as private and confidential;
• to ensure the proper and secure storage of all confidential and disclosed information;
• not to, without the prior written consent of the discloser, disclose or reveal any confidential or disclosed information to a third party:
• other than to its employees and preferred courier company who are required, in the course of their duties, to use such confidential or disclosed information;
• except where required by law or by a governmental or regulatory body to do so;
• to make its employees aware of the confidentiality obligations vesting in WTF What’s That Fragrance (Pty) Ltdin relation to any confidential or disclosed information received from a discloser and to take any required steps as may be deemed necessary to enforce such obligations on its employees;
• to take any actions and measures, as may be required by law or by a governmental or regulatory body, protect any confidential or disclosed information;
• not to force the discloser to disclose, reveal or exchange any information to WTF What’s That Fragrance (Pty) Ltd or its employees; and
• to, on written request of the discloser, destroy, delete or remove from its records any confidential or disclosed information received from the discloser.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from whatsthatfragrance.co.za 

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.


Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 16 .

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at wtfragrance@gmail.com or by mail using the details provided below:

What's That Fragrance
49 6th Ave Illovo, Johannesburg, Gauteng, 2196, South Africa